FAQ
Do you need my email, phone or ID?
No. You create an account with one click and receive a unique access code that replaces a login and password. We never ask for personal data.
What if I lose my access code?
It cannot be recovered: we store only its hash and do not know who it belongs to. Save the code right after sign-up, for example in a password manager.
Which cryptocurrencies do you accept?
USDT (TRC20 and ERC20), Bitcoin, Ethereum, TRON, TON and Monero. Monero is the most private option: the amount and recipient are not visible on the blockchain.
How fast do I get my server?
About 5 minutes after the payment is confirmed. Access details appear on the server card in your dashboard.
Are there discounts?
Yes: 10% for 2 months, 15% for 3, 20% for 4, 25% for 5 and 30% for 6 months.
What happens if I do not renew?
Three days before the period ends you see a warning in your dashboard. If you do not renew, the server and all its data are deleted at the end of the period and cannot be restored.
Do you keep my server logins and passwords?
Only encrypted, and only until you delete them. The server card has a button that permanently erases the IP, login and password from our database.
Can I build a custom configuration?
Yes, in the configurator for Windows and Linux: 1–16 vCPU, up to 64 GB RAM and up to 1000 GB NVMe. macOS is available as ready-made plans.
Which countries are available?
Russia, Kazakhstan, Kyrgyzstan, Turkey, Lithuania, the Netherlands, Germany, Sweden and the USA.
How do I contact support?
Only through requests in your dashboard, so we never get your messenger or email contacts.
Can I get a refund?
Yes, if the server was not delivered within 24 hours of payment confirmation through our fault. Once the server is delivered, payments are not refunded.
What is not allowed on the servers?
Spam, attacks, phishing, malware, fraud and any illegal content. See the abuse policy for the full list.